Selected work

Business Performance Analysis & Data Visualization

• Analyzed business performance through market trend analysis, root cause identification using the Ishikawa Diagram, and data-driven evaluation of organizational challenges.

Systems Analysis & UML Modeling

• Modeled business requirements and system workflows by developing UML artifacts, including use case diagrams, activity diagrams, system sequence diagrams (SSDs), and three-layered sequence diagrams.
• Documented functional requirements and system interactions to support solution analysis and software design.

Documentation

Database Design & Process Modeling

• Designed conceptual database structures and business process models, including Entity Relationship Diagrams (ERDs), information architecture sitemaps, and user flow diagrams.
• Produced system design documentation to improve data organization, navigation structure, and overall application planning.

Documentation